Error Description: GPF in module INS0433._MP Resolution: If you are having trouble installing the SAW-A. Please call technical support at  1-800-249-0659. Technical support will mail you a copy of the program that does not require the floppy disk. It will take 3 to 5 business days for shipping to reach your destination. Sometimes...

Error Description: GPF in Spool32 Resolution: If you are getting errors involving the Spool32, please make sure that you have the version 1.1 of the program. If you do, you might have a Special Printer Software Driver installed. Please disable that driver or install a generic windows 95 suppiled print driver that will support your printer. ...

Frequently Asked Question: How do I edit data in report? Answer: While looking at the report, select the Finish button in the bottom right corner of the screen and you will be presented with the option of editing the current reports data including the demographics. This allows editing the raw data and demographics, but not the report itself....

Error Description: Illegal operation at report screen Resolution: We have been unable to recreate this error, but certain areas should be explored. SAWS-A is memory intensive, and producing reports on a system that has minimal hardware requirements may cause a system crash. The minimum system requirements include 486 processor...

Frequently Asked Question: Install fails at 50% with illegal dump error 105 Answer: Installation errors can have many causes. A Temp folder may be missing or have files from a previous (possibly incomplete) installation, or the Recycle folder may have too many files. Windows background applications can interfere with installing software....

Frequently Asked Question: Logical Memory 2 and subtests do not print. Answer: If SAWS-A does not print out all subtests, or certain items are not printing on the report, check for the following: Click Options, Tables and Graphs, and verify that you have selected inclusion of the appropriate subtests. If certain scores appear on some...

Frequently Asked Question: Not printing date correctly Answer: If the date is not displaying on the output report, it may be necessary to check the workstation's regional settings for correct settings. The program is designed to work with English (United States) regional settings. To change the settings in Windows 95/98/ME: ...

Frequently Asked Question: Not printing report Answer: SAWS-A version 1.0 does not print on some printers. If you are experiencing this problem, you may request a SAW-A version 1.1 by contacting PsychCorp Technical support 800-249-0659. If you have the SAW-A version 1.1. make sure you have the lastest version of the printer driver for your...

Frequently Asked Question: Portions of tables and information missing from report Answer: SAWS-A reports are memory intensive. You should exit the program occasionally to restore memory. In some instances, it has been noted that after generating 10 to 20 reports memory problems could occur. Some of these problems are manifested by losing lines...

Frequently Asked Question: Printing takes a long time. Answer: SAWS-A prints the report in graphic mode and will take longer than standard text to print. Turning off options such as grey bars will increase printing speed The SAWS A is no longer available for purchase. Support for this software will continue for computers that fall within...

Frequently Asked Question: Printing too dark Answer: The printer options for the black and white contrast are configured through Windows 3.1 or Windows 95 and not through the SAWS-A program. Please contact your printer support for the correct configuration of your specific printer. The SAWS A is no longer available for purchase. Support...

Frequently Asked Question: Printout has black lines for every second line Answer: To remove the Gray Bars from the SAWS-A report options: Select Options Click Format Remove the check mark in Gray Bars In Tables OR Create a report Choose Options Select the Format tab Remove the check mark in Gray Bars In...

Frequently Asked Question: Prorating scores does not work in SAWS-A for WAIS-III Answer: SAWS-A is able to prorate scores based on the presence of at least five sub-test scores. The sub-test for either vocabulary or comprehension must be included, however. If you attempt to substitute the Letter/number (let#) sub test for either of these, the...

Error Description: Runtime error 481 invalid picture Resolution: This error appears to indicate a possible conflict with other software that is running at the time of installation. This includes TSR (terminate and stay resident) programs, such as anti-virus, tool bars for word processors and spreadsheets, and some screen saver programs....

Minimum System Requirements: Microsoft Windows 95 / 98 / 2000 / XP 133MHz processor 128 RAM, more memory improves performance (individual system requirments may exceed recommendation) 2 MB video card capable of 800x600 resolution (16-bit color) 100 MB free hard disk space when installing The Psychological Corporation Assessment Center...

Frequently Asked Question: Text layout on screen and at print is wrong. Answer: The default page size may be incorrect or the printer selection may be wrong. From the SAWS-A report screen, click File, Printer Setup. Check to ensure that page size is set to 8.5" x 11.00" and the correct printer is selected. Open a new report and print. If the...

Frequently Asked Question: What font is used for reports in SAWS-A (Windows) Answer: SAWS-A uses your standard Windows fonts when printing reports but does not have an option for changing font size or style. The available options for formatting the report allow for including or excluding the following: Report heading ...

Frequently Asked Question: What is Cumulative Percentage in IQ and Index Differences? Answer: What is the Cumulative Percentage as listed under IQ and Index Differences in the Report? The cumulative percentage of a particular category in a frequency table or distribution is the percentage of observations in or below that category. For more...